Unwrap a Smoother 2026 | Shop Gifting Deals
Unwrap a Smoother 2026 | Shop Gifting Deals

All customer reviews


Customer Reviews

4.02 stars out of a maximum of 5
151 reviews
51 stars out of a maximum of 1
94
41 stars out of a maximum of 1
15
31 stars out of a maximum of 1
13
21 stars out of a maximum of 1
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11 stars out of a maximum of 1
20

Top Customer Reviews

Customer reviews are and do not represent the views of Gillette Shop or THG Ingenuity.

Disappointed

1 stars out of a maximum of 5

My razor stopped charging within 3 months of purchase and I am very disappointed. I really liked shaving when the razor heated up but stopped charging  within such a short space of time. It’s not worth the money you spend purchasing it. I would like it replaced or a full refund as I am extremely disappointed with this product. 

2021-10-15by Darrell**Verified Purchase**

Replacement lab

5 stars out of a maximum of 5

I have bought a new one as the previous one I had was returned under warranty for repair but the repair process to so long my wife was complaining about my beard and my spare Gillette razor had run out of blades.  Therefore I had to purchase a new one!!

2021-09-24by Simon**Verified Purchase**

Brilliant shave

5 stars out of a maximum of 5

I ordered this to replace my new Braun razor.... and quite honestly have been amazed by the results. Always get a lovely smooth shave and have managed to get 15 shaves out if each blade. Thoroughly recommend. Brilliant shave.

2021-08-30by Andrew**Verified Purchase**

Mr

5 stars out of a maximum of 5

Very impressive and easy to use. Gives very good results.

2021-08-19by Ossie**Verified Purchase**

Very Interesting

4 stars out of a maximum of 5

I ordered my new Heated Razor online, however the delivery was not successful. When I contacted Gillette customer services and they quickly rearranged a new delivery. My new razor finally arrived and I opened the box. Gillette have taken inspiration from Apple and Samsung, in that the razor is packaged in a high quality box with three layers that reveal the razor, the charger instructions etc. You even have to hold the edge of the box and wait for the 2-3 seconds while the inner box gently slips out onto the table. The quality of the whole package is evident, the razor head heats up quickly and provides fir a smooth shave. My previous razor was the Gillette Fusion Power with the vibrating razor head. The heated razor is an excellent razor and gives a very smooth shave, although I do miss the vibrating head, maybe Gillette will offer this enhancement in future? Gillette keeps innovating and I love that the new razor is so slick and enjoyable to use. I don't mind the price, quality costs, all of the numpties that buy the razor and then whinge about the price can buy a disposable bic razor and save their money. If you love a great shave get a Gillette heated razor (or a Gillette Fusion Power)! The Best a Man can get apparently!

2021-07-15by Paul**Verified Purchase**

Heated razor

5 stars out of a maximum of 5

Like having a shave in barbers still using first blade

2021-07-12by FREDERICK**Verified Purchase**

Worth the money Kinda

3 stars out of a maximum of 5

Id been after one of these since they first came out, not because of the its new but I really love a Hot Towel Shave, not as Happy as I thought I'd be, firstly the blades I feel aren't as good as Fusion 5 or the Power Fusion ? I feel that the shave its shelf feels close due to the heated part, But having washed my face & softened my couple of day stubble, I use a Brush and Geo Trumper almond shaving cream, Its good but have to say the Fusion provided a closer shave, also I have found I have to have more shaves during the week using the Heated Razor, Would I buy it again, Probably not Its and expensive razor and Blades, but I would use it more on a weekly special pamper shave.  

2021-07-10by Scouse1134**Verified Purchase**

Amazing razor

5 stars out of a maximum of 5

Absolutely the best wet razor I have used. Yes it is expensive but the quality of the shave is second to non.

2021-07-02by Chrisg**Verified Purchase**

Heated Razor

5 stars out of a maximum of 5

After reading the reviews on the Heated Razor I thought I would purchase one. I am not disappointed it works so well. The heating element makes the shave like a hot towel shave. I have sensitive skin and I have not any rashes and I get a lovely close shave.  I am very impressed.  

2021-06-24by Bill**Verified Purchase**

Why to go

5 stars out of a maximum of 5

Just got mine a few days ago. I have had two shaves and it’s amazing. Wouldn’t say this but I love it

2021-06-21by Marky Watson’s **Verified Purchase**
Gillette Labs Heated Razor Starter Kit

Gillette Labs Heated Razor Starter Kit

£73.58