Unwrap a Smoother 2026 | Shop Gifting Deals
Unwrap a Smoother 2026 | Shop Gifting Deals

All customer reviews


Customer Reviews

4.02 stars out of a maximum of 5
151 reviews
51 stars out of a maximum of 1
94
41 stars out of a maximum of 1
15
31 stars out of a maximum of 1
13
21 stars out of a maximum of 1
9
11 stars out of a maximum of 1
20

Top Customer Reviews

Customer reviews are and do not represent the views of Gillette Shop or THG Ingenuity.

3 monthsand it's stopped working

1 stars out of a maximum of 5

Really poor designed ... 3 months and it's stopped working .. battery fault. .. read up about it .. I spent over £100 for an item that stopped working after about 10 uses

2025-11-22by Paul V**Verified Purchase**

Read the small print

1 stars out of a maximum of 5

Thought I was buying a starter kit with 8 blades only got 2 also did not expect to need a plug adaptor feel very short changed feel like I was ripped off by marketing!!!

2025-11-11by Granty**Verified Purchase**

Paul S

1 stars out of a maximum of 5

I love the Gillette Labs heated razor. I had one and when it stopped charging I bought another. The first lasted 18 months, the second unfortunately less than 12 weeks and used only three times a week. Same issue as the first - the bar won’t heat. Very, very disappointing and an awaiting a reply from P&G. I bought it December 24 but didn’t start using until April. Broken after 4 months - I did buy it on offer but still you would expect it to last longer. When it works - great razor but it has to work. Would I purchase again - will see what the follow up is like but you buy a razor for reliability and this doesn’t appear very reliable.

2025-08-24by Scallpa**Verified Purchase**

Poor

1 stars out of a maximum of 5

Less than a year old heater stopped working then started to work again now it's flashing apparently battery is no good I will have to purchase a new one

2025-07-24by Tony

Gillette labs heated razor

5 stars out of a maximum of 5

Amazing razor , heated is really different and good , gets closest shave to cutthroat razor I’ve ever had , blades last at least 5 times longer than previous best Gillette razor . Amazing 10 out of 10

2025-07-16by Wayne**Verified Purchase**

One off the best razors

5 stars out of a maximum of 5

I have already got this razor and love ❤️ it it saves well and you get a closer shave not like other razors I have had the heated razor is the best so I got a second one  as well  and I buy the savings foam. As well   This is a good buy 

2025-03-27by Paul**Verified Purchase**

Gillette Heated Razor

5 stars out of a maximum of 5

I am over the moon with my new heated razor.

2025-02-25by Peter**Verified Purchase**

I brought this because my other shaver failed

1 stars out of a maximum of 5

It’s a good shaver but I am bitterly disappointed that I had buy a replacement.

2025-02-16by Brian**Verified Purchase**

Great Razor

5 stars out of a maximum of 5

Thought for ages before buying this but glad I did, best razor ever. I use it on the higher heat setting and it feels good to the touch, also it is longer and thicker than the normal razor, I assume because of the heater mechanism inside, which makes it well balanced and easier and more comfortable to use. It lasts for a week before recharging.

2025-01-26by Richard**Verified Purchase**

great product

5 stars out of a maximum of 5

i do really like the new Gillette labs heated razor i have only used it a few times - but for the promotion price i paid i feel it was good value

2025-01-24by JeffB**Verified Purchase**
Gillette Labs Heated Razor Starter Kit

Gillette Labs Heated Razor Starter Kit

£43.99