Gillette Club Terms & Conditions
This agreement (hereinafter referred to as the “Agreement”) regulates the conditions of participation in the “Gillette” Loyalty Programme, concluded between you (the “User” or “You”) and promoted and operated by The Hut.com Limited (the “Organiser” or “We”/“Us”).
This document contains the conditions of participation in the “Gillette” Loyalty Programme (the “Conditions of Participation”) for registering and participating in the “Gillette” Loyalty Programme (the “Loyalty Programme”). Please read the Conditions of Participation carefully before registering for the Loyalty Programme.
Further information on the Loyalty Programme (including how the Loyalty Programme works, which products are included, etc.) may be found on our website at Gillette Club Rewards page.
BY REGISTERING FOR AND PARTICIPATING IN THE LOYALTY PROGRAMME, USERS ACKNOWLEDGE THE CONDITIONS OF PARTICIPATION AS BINDING AND UNDERTAKE TO ADHERE TO THEM. SHOULD YOU NOT AGREE TO THE CONDITIONS OF PARTICIPATION, PLEASE DO NOT REGISTER FOR OR PARTICIPATE IN THE LOYALTY PROGRAMME.
THE ORGANISER RESERVES THE RIGHT TO CHANGE OR TERMINATE THE LOYALTY PROGRAMME AT ANY TIME IN ANY MANNER, IN PART OR IN FULL, IN ACCORDANCE WITH THE FOLLOWING SPECIFICATIONS, EVEN WHERE SUCH CHANGES MAY HAVE AN IMPACT ON REWARD REDEMPTION VALUE, POINTS ALREADY COLLECTED OR THE AVAILABILITY OF REDEEMABLE REWARDS. USERS AGREE TO READ THE CONDITIONS OF PARTICIPATION AT REGULAR INTERVALS AND ACKNOWLEDGE THESE CONDITIONS OF PARTICIPATION AND ANY CHANGES TO THEM AS BINDING.
1. General conditions of participation
Registration and participation is entirely voluntary. Users state and agree that: (i) they are resident in the UK; (ii) they are eighteen (18) years of age or older on the day of registration; and (iii) they are legally competent. The Loyalty Programme is not valid in any other countries. Companies and other organisations and legal entities of any type are excluded from the Loyalty Programme.
Participation is on a personal basis. The Organiser reserves the right to exclude persons from participation in the Loyalty Programme and where necessary to initiate criminal proceedings following a breach of the Conditions of Participation or in the event of fraud, misuse, deception or participation in the Loyalty Programme with malicious intent.
2. Data protection
Trust is the cornerstone of our mission statement and is essential for the success of our business. It is important to the Organiser that it retains users trust by protecting any personal data collected from our consumers.
The Organiser collects, stores and processes personal data concerning registration and participation in the Loyalty Programme. Data regarding products not forming part of the Gillette range is not processed further.
Users have the right of access, rectification and objection in relation to personal data.
For more information about our data processing and your affected rights, please refer to the Gillette’s Privacy Policy. The Organiser’s Privacy Policy is herewith integrated into this Agreement as a fixed component.
3. Your points balance
3.1. Registration: To establish a points balance (“Points Balance”), users must register directly on the website www.Gillette.co.uk. Users must use a computer or smartphone with internet access and where requested, enter their email address, password and their date of birth. These Conditions of Participation must be met prior to registration. Registration is then complete. Only the person named as the balance holder (the “Member”) may collect points and access data in the Points Balance.
3.2. Collecting points: Members can collect loyalty points for the purchase of Gillette products on Gillette.co.uk, and by leaving genuine reviews, completing the profile and other promotions live at the time.
3.3. Crediting of points: The Organiser endeavours to credit points collected to the Member’s Points Balance promptly, however, Members are responsible for checking that points have been credited correctly and no points will be credited prior to the dispatching of the products.
Claims for points crediting must reach the Organiser within six (6) months of the date on which the points were deemed collected. Members should retain the receipt of purchase until the points are credited.
To the extent permitted by law, the Organiser accepts no responsibility for printing or output errors, for typographical, mechanical or other errors in Points Balance statements that are made available by the Organiser or its representatives, for delays or difficulties in crediting points to Member balances as described in the Conditions of Participation or for difficulties in providing balance statements.
The Organiser reserves the right to delete points from Member’s Points Balances following notification if the Organiser, at its sole discretion, concludes that the points were credited to the Member’s Points Balance by irregular means or that points were obtained through deception or in a way that represents a breach of the Conditions of Participation. The Organiser reserves the right to demand evidence of points entitlements and suspend the point redemption process without notification to guarantee adherence to these Conditions of Participation.
By participating in the Loyalty Programme, Members are responsible for maintaining the confidentiality of their Points Balance and password and the prevention of access to their computer. Should a Member seek to create a second account using referrals or fraudulently obtain reward points, their user profile will be blocked as a security measure. Members hereby agree that they assume liability for any activity relating to their Points Balance and password. Without prejudice to any other remedies, the Organiser is entitled to block or close a Points Balance if the Organiser, at its sole discretion, concludes that one or more provisions of the Conditions of Participation has been breached.
Points are not Member’s property, nor do not entitle Members to a justified right or claim and do not have a cash value. As such, under no circumstances may they be redeemed, assigned or transferred in exchange for cash. The purchase, exchange, assignment or transfer of collection points, by anyone other than the Organiser, is prohibited. Points collected, assigned, sold, exchanged or transferred in manner contrary to the Conditions of Participation may be forfeited or deleted at the sole discretion of the Organiser. The Organiser also reserves the right to apply additional measures.
3.4. Participation: Participation in this Loyalty Programme is subject to the Conditions of Participation. Participation in the Loyalty Programme is also subject to the Organiser's General Terms and Conditions ("GTCs"), the Terms of Use of our website.
Breaches of these Conditions of Participation, activities that harm the Organiser or false statements or fraud in connection with this Loyalty Programme or breach of applicable laws, provisions or ordinances may also, at the sole discretion of the Organiser, in addition to the rights and claims available to the Organiser under law, result in the termination of membership of the Loyalty Programme and the forfeiture of points collected and any other benefits accrued in the context of the Loyalty Programme.
4. Points
Through making a purchase on the Gillette.co.uk website Members accumulate points that can then be redeemed by going into your account section, click on "Gillette Club Rewards" and click on redeem when you meet eligible points. Credits redeemed are valid only for 30 days from redemption. Members are credited 10 points per £1 spent on Gillette.co.uk. Points expire 365 days following the date on which they were obtained. Points will be credited after dispatch only and may take up to 48 hours.
Points will be removed if a refund/return is requested.
5. Changes to the points structure
The points structure, including any bonus points, may be changed or restricted at any time, with or without notification and at the sole discretion of the Organiser. This applies, in particular, to the right to introduce further options for obtaining points, the right to change or terminate one or all options for obtaining points at any time, the right to change the availability and the value and type of rewards and conditions of redemption for rewards and the right to exclude certain types of transaction from the award of points.
The number of Gillette points required to obtain a particular reward is laid out in detail on the relevant page. The actual number required may change, however, without a separate notice thereof being received. The number of Gillette points required to earn a reward may differ for the type of reward.
6. Guarantee for defects
Should a redeemed reward contain defects, statutory guarantee rights and any manufacturer guarantee rights prevail. Disliking a reward does not constitute a defect that entitles guarantee claims. In the event of a defect in delivered rewards, please contact the Organiser without delay (for contact details, see paragraph 15 below). Any rewards returned must be remitted with all accompanying materials and documents, along with a clear description of the defect. Rewards returned without this information and materials cannot be processed.
7. Changes, expiry or extension of the Conditions of Participation in the Loyalty Programme
(A) Changes in conditions: Participation in the Loyalty Programme is offered at the discretion of the Organiser, who reserves the right to change the conditions, point redemption value, rewards, reward value, Conditions of Participation, rules for obtaining, redeeming, retaining, applying or withdrawing points and rewards, as well as their respective duration or timing or other aspects of the Loyalty Programme at any time, at its sole discretion, in part or in full, without notification, even if such changes have an impact on the redemption value of points that have already been collected. The Organiser will inform Members in an appropriate manner about any changes to the Conditions of Participation that could have a negative impact on their rewards balance. Members are aware that they can find the current version of the Conditions of Participation on the website of the Loyalty Programme. By continuing to use the Loyalty Programme following the publication of a change on the Loyalty Programme website, the Member consents to any changes in the Conditions of Participation. Members may object to changes in the Loyalty Programme or its Conditions of Participation by terminating their participation.
(B) Termination: The Loyalty Programme may be terminated at the Organiser’s sole discretion. In the event of early termination, the Organiser will provide clear and explicit notice thereof at least six (6) months before the termination comes into effect. During this period, Members may continue to collect and redeem points provided they agree that the Organiser is not required to provide six (6) months’ notice if such termination is caused by bankruptcy application, bankruptcy, assignment for the benefit of creditors or other cessation of activities. All points may only be redeemed prior to the termination coming into effect. Members may not rely on the continued availability of the Loyalty Programme or points earned therein.
(C) Extension: The Organiser may, at its sole discretion, extend the Loyalty Programme beyond a notified termination. In the event of an extension of the Loyalty Programme, the Organiser will provide clear and explicit notice to that effect no later than the date on which the extension comes into effect. Members who take part in the programme following an extension acknowledge the conditions that apply at the time of the extension of the Loyalty Programme as binding.
8. Limitation of liability
REGISTERING AND PARTICIPATING IN THE LOYALTY PROGRAMME IS AT THE USER’S OWN RISK. UNLESS OTHERWISE PROVIDED FOR IN LAW, THE ORGANISER DOES NOT ACCEPT LIABILITY FOR BREACHES, LOSSES, CLAIMS, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE (IN PARTICULAR, FOREGONE EARNINGS OR LOST SAVINGS), REGARDLESS OF WHETHER THESE ARISE FROM CONTRACTUAL, TORT, ABSOLUTE OR OTHER TYPE OF LIABILITY THAT ARISES FROM OR IN ASSOCIATION, WITH: (A) THE USE OF THE PROGRAMME, (B) FAILURE OR DELAY ON THE PART OF THE ORGANISER IN ASSOCIATION WITH THE PROGRAMME (IN PARTICULAR THE USE OR INABILITY TO USE PARTS OF THIS PROGRAMME) OR (C) THE EXERCISE OR NON-EXERCISE OF THE PROGRAMME ON THE PART OF THE ORGANISER, EVEN IF THE ORGANISER HAS BEEN MADE AWARE OF THE POSSIBILITY OF DAMAGES. THE EXCLUSION OF LIABILITY APPLIES TO ANY DAMAGES OR BREACH CAUSED BY ANY FAILURE, ERROR, OMISSION, DISRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OR UNAUTHORISED ACCESS TO OR UNAUTHORISED CHANGE/USE OF YOUR REGISTRATION INFORMATION REGARDLESS OF WHETHER THIS OCCURS THROUGH BREACH OF CONTRACT, IMPROPER ACTION, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION. THIS PROVISION DOES NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
9. Disclaimer of warranty
TO THE EXTENT PERMITTED BY LAW, THE ORGANISER MAKES NO WARRANTY OF ANY KIND REGARDING THE PROGRAMME, WHICH IS MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE ORGANISER REJECTS ANY GUARANTEE OR WARRANTY THAT THE PROGRAMME IS FREE OF DEFECTS. FURTHERMORE, THE ORGANISER REJECTS ANY WARRANTY CONCERNING THE CORRECTNESS, COMPLETENESS OR CURRENCY OF CONTENT OR INFORMATION CONCERNING THE PROGRAMME THAT IS DISSEMINATED. UNLESS OTHERWISE PROVIDED FOR IN LAW, THE ORGANISER EXPRESSLY REJECTS ANY WARRANTY OR CONDITION, IN PARTICULAR IMPLICIT WARRANTIES AND CONDITIONS ON MERCHANTABILITY, SUITABILITY FOR A GIVEN PURPOSE, OWNERSHIP AND NON-BREACH OF RIGHTS OF THIRD PARTIES AND ANY SUCH WARRANTIES AND CONDITIONS THAT ARISE FROM LEGISLATION OR OTHER LEGAL PROVISIONS.
10. Events for which The Organiser is not responsible
Failure on the part of the Organiser to comply with any of these Conditions of Participation in the event of force majeure, war, fire, terrorism, earthquake, acts of federal, state, regional or local government authorities or any other cause beyond the Organiser’s control, does not constitute a breach of the Conditions of Participation. Should such an event persist for more than sixty (60) days, the Organiser shall be entitled to terminate the Loyalty Programme without delay, with appropriate notification and without further liability to any Member.
11. Applicable law and competent jurisdiction
The Conditions of Participation and any disputes that may arise therefrom or in association therewith are subject to the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.
12. Waiver clause
The non-exercise or non-enforcement of any right or provision of these Conditions of Participation does not constitute a waiver of that right or provision, unless such waiver is expressly declared in writing by the Organiser.
13. Headings
The headings in these Conditions of Participation are intended to provide an overview. They do not affect or limit these Conditions of Participation.
14. Entire agreement
These Conditions of Participation and the documents contained herein or incorporated by reference constitute the entire agreement between the Organiser and the Members in relation to the Loyalty Programme and supersede any related prior understandings or agreements (oral or written). Should a court of law find any provision of these Conditions of Participation (in whole or in part) to be ineffective, unenforceable or invalid, the validity of the remaining Conditions of Participation shall remain unaffected. If an ineffective, unenforceable or invalid provision is found to be effective, enforceable or valid by removing a part thereof, the provision shall apply with the modifications necessary for meeting the economic objectives of the parties.
15. Organiser
The Hut.com Limited ,Icon 1, 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF
16. Data Controller
Proctor & Gamble UK, The Heights, Brooklands, Weybridge, Surrey KT13 0XP