GILLETTE LABS MONEY BACK GUARANTEE
TRY IT, LOVE IT OR YOUR MONEY BACK
If you have purchased any Gillette Labs product (excluding blades packs) from a participating retailer between 00:01 a.m. on 1st January 2023 and 23:59 p.m. on 31st December 2023 and have not loved it, we will refund the purchase price provided you apply within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 31st December 2023. Please note; proof of purchase is required and the offer is limited to a single application per household.
Terms and conditions
This offer is open to all residents in the UK and ROI aged 18 years and over.
The offer is limited to a single application per household over the period of the promotion, which runs from 00:01 a.m. on 1st January 2023 and 23:59 p.m. on 31st December 2023. No bulk or third party applications will be accepted.
Offer limited to any Gillette Labs product (excluding blades packs).
The product (excluding blades packs) must be purchased from a retailer located in the UK or ROI and the value on the receipt must be listed in GBP (£) or EUR (€).
To claim; send a letter, confirming the reason for dissatisfaction to the return address listed below with your proof of purchase (till receipt or online order confirmation). You DO NOT need to return the product. Returns to be made to the address below within 30 days of purchase.
Note: Return postage costs are not included in the Money Back Guarantee
UK: Gillette Labs MBG, Dept SH159, PO Box 13263, Galashiels TD1 9AJ
ROI: Procter & Gamble, Dept SH159, Gillette Labs MBG, PO Box 596, Dublin 14
Claims must be made within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 31st December 2023. Applications received later than 30 days following the 31st December 2023 will be rejected.
Incomplete, mis-directed or late submissions will not be accepted. Proof of posting will not be accepted as proof of delivery. Responsibility cannot be accepted for lost, damaged or delayed returns and /or their contents.
The qualifying Gillette Labs product must appear on the receipt/online order confirmation. If the product is not detailed on the receipt or the applicant does not have a receipt, the application will not be processed.
The Promoter will refund the actual purchase price paid for a maximum of three qualifying Gillette Labs products purchased, as evidenced by the receipt. All products need to be purchased in one transaction and listed on the same receipt. A cheque to that value will be sent to the name and address supplied; please allow 28 days for your cheque to arrive after submission of your proof of purchase and returned product.
The refund amount does not include any postage costs.
This does not affect your statutory rights.
The Promoter reserves the right to terminate the Money Back Guarantee programme at any point in time throughout the duration of the programme.
Promoter - Procter & Gamble UK, Weybridge, Surrey, KT13 0XP.